Guest Information

Guest Information

Welcome dear Guests !

In order to make your stay as comfortable as possible you can find alle important information about our services in this booklet.


Please inform the reception if you need a babyphone or a cot


Our rich breakfast buffet is available from 06.00 am to 10.00 am in our restaurant. On Sunday from 07.00am to 10.00am.


You are requested to check-out till 11.00am. Please contact the reception if you want to check out later.


You are welcome to order tickets for theatre or concerts in Weimar at the reception.


Our employees of the Events department will be delighted to show you our premises and to make you an individual offer.

Credit Cards

Wo do accept the following credit cards : American Express, Mastercard, Visacard and EC-Cash-Cards


In the lobby area you can find our Indoor-soccer and Dartlounge


Please inform the front desk when you need a doctor, in case of emergency please dial 0-112 or call the front desk.


Please pay attention to the information boards and the map with the escape route on your room door. There are fire extinguishers on every floor, which are marked with a red „F“. The emergency exits are marked with green arrows.

First aid

Please contact the front desk ( dial „9“ ). The majority of our staff are trained in first aid.


There are fire extinguishers on every floor, which are marked with a red „F“. Please read the information about fire protection carefully. You can find them on your room door. If you suspect there is a fire in any part oft he Hotel, please contact the fire department immediately ( dial 0- 112 ). In case of fire, please leave the hotel immediately using the staircases and follow the emergency exit signs. PLEASE DO NOT USE THE ELEVATORS.


The front desk will gladly take your order and provide vases if you should need one.

Front desk

The front desk is available for 24h on 5 days a week. Please dial 9 to reach the front desk. To call from other devices dial 03644-5800

Guided Tours

Our staff ar the front desk can arrange guided tours in Apolda, Weimar, Jena or Erfurt for you.


The nearest golf course is a 9-hole course in Jena – Münchenroda, about 30km away is the Spa and Golf resort Weimarer Land with a 48-hole course.

Hair stylists

Please contact the front desk for further information


You have free Wi-Fi in all our rooms and public areas

Ironing service

Please contact the front desk, when you want your clothes to be ironed. This service ist not free of charge


If you need assistance with your luggage please contact the front desk. We do have a luggage room when you want your luggage to be stored.


Our rooms do not have minibars, we provide a Vending machine with variety of cooled drinks at the Lobbyarea


You can park your car on the parking lot behind the hotel, this is included in the room rate. You may also use the Garage which is available at a daily charge of € 15,00.


Pets are allowed in defined rooms, the charge is € 15,00/night.


The next pharmacy is 200m away from the hotel .


The radio receiver is integrated in the TV.


The restaurant is located on the ground floor. It is open for lunch from 12.00 am till 2.00 pm and for dinner from 6.00pm till 10.00pm.


There are good marked routes for running or walking in the city parks „Schötener Grund“ or „Herressner Promenade“. Please ask the front desk for further information.

Saving banks

There is a Sparkasse in walking distance from the hotel and a cash dispenser in the Marktpassage

Room service

You can order to your room, we add a charge of € 10,00 for each order.


Our sauna is located on the first level basement and is open daily from 5.00pm till 9.00pm. A bathrobe can be provided for a fee of € 5,00.


For your values please contact the front desk as there is a safe where your values can be locked. We do not take any responsability for valuables left in the room.


The outdoor pool Apolda is located in walking distance from the hotel (10min), the indoor pool can be reached in 30min. Please contact reception for opening hours.


You can find sky movie on channel 2


In the warm months, our terrace is open until 22.00h.


The reception will be happy to call a taxi. Please note that it may take a little longer in the evenings and after hours until a vehicle is available.


For an external line, please dial the „0“ and then the desired number. If you want to receive calls, your phone number is 03644-580 and your room number. The unit costs € 0.20 per minute to landlines and € 0.30 to mobile.


Our team at the front desk will gladly give you information about the schedules oft he German railway


Please leave your request for wake-up calls at the front desk.

Our Suggestions for Bicycle-trips around Apolda

19km Runde über Schöten, Kapellendorf und Herressen


28km Runde über Herressen, Ulrichshalben und Niederrossla


36km Runde nach Bad Sulza und zurück


36km Runde über die Dörfer nach Jena und zurück


36km Runde über die Dörfer nach Weimar und zurück


50km Runde über Bad Sulza und Camburg